Key Features: Customer Service Tools

One of the most important things to a specialty toy store is a consistently strong level of customer service. Your customers appreciate the extra service and knowledge they get from you.

We understand the importance of this relationship, and have included features within the Specialty Toys Network program to extend this customer service from your web site to your customers.

Customer Service Features

  1. Image Galleries to showcase your community involvement
  2. Coupons for in-store shoppers
  3. Coupon codes for online shoppers
  4. Events Calendars to let people know what’s going on in the store
  5. Toy review – let your local customers have a voice in the toys they love
  6. Store highlights pages – showcase your store & your employees
  7. Wish Lists
  8. You can host a blog on your site
  9. Your Facebook page (and other social media) can be displayed right on your site

In addition, we encourage you to use the site’s tools to create your own offerings – Birthday Parties, Charity Shopping Days, special gift certificates, or other creative ideas.

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