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Our Commitment to Accessibility
Specialty Toys Network is committed to ensuring our website is accessible to the broadest possible audience, regardless of ability or technology. We are actively working to improve accessibility and usability and aim to follow best practices for inclusive web design.
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. For our U.S.-based website visitors, this effort supports compliance with the Americans with Disabilities Act (ADA).
For Canadian visitors: Where applicable, we also aim to meet the standards of the Accessibility for Ontarians with Disabilities Act (AODA) and other provincial accessibility regulations. For questions related to Canadian accessibility requirements, please contact us.
Ongoing Efforts Toward Accessibility
Accessibility is a continual effort. As a small business, we rely on commercially available web platforms, which are designed with accessibility in mind.
- We use accessible themes, templates, and plugins where possible.
- We consider accessibility when selecting third-party tools and services.
- We aim to provide alt text for images and clear link labeling.
- We welcome and act upon user feedback regarding accessibility barriers.
Accessibility Features on Our Website
We aim to provide a user-friendly experience by:
- Using clear and descriptive links and labels
- Ensuring strong contrast between text and background
- Adding descriptive alternative text to images
- Maintaining logical site structure and navigation
- Supporting keyboard-only navigation
- Testing with assistive technologies, where feasible
Supported Technologies & Limitations
We aim for compatibility with commonly used screen readers and browsers including Chrome, Firefox, Safari, and Edge. However, some third-party content or older features may not fully meet accessibility standards.
Embedded Videos
Some of our pages feature embedded videos. These may include content we’ve created or product videos provided by third-party vendors. We aim to use videos with captions and transcripts wherever possible. However, some vendor-provided videos may not meet current accessibility standards, and we may not be able to modify them.
If you encounter a video that is difficult to access, please contact us and we’ll do our best to provide an alternative format or assistance.
Downloadable Content
We occasionally offer downloadable documents (such as PDFs or brochures). We aim to ensure these files are accessible. If you need an alternative format, please contact us.
Third-Party Tools and Integrations
Our website may include third-party features such as payment processors, booking systems, or embedded content. While we select partners that value accessibility, we cannot guarantee the accessibility of third-party components.
Alternate Access Options
If you’re unable to complete a task or access information on our site, we offer alternate methods of support.
Please contact us by:
- Email: Support@stoysnet.com
- Phone: 503-434-9706
- Contact Form: Our Contact Page
- Mailing Address: 410 NE 3rd Street, Suite 8, McMinnville, OR 97128
- Support Hours: M-F 9am-5pm Pacific Time (with some exceptions for events, holidays, etc.)
Our team is happy to assist with product information, placing an order, or navigating the site.
Limitation of Liability & Opportunity to Cure
By using this website, you agree to provide us the opportunity to resolve any accessibility issues you encounter.
- If you have difficulty accessing any part of our site, you agree to first contact us using the methods listed above.
- We do not guarantee that the website will be fully accessible at all times or on all devices or browsers.
- To the maximum extent allowed by law, we disclaim liability for damages arising from any accessibility barriers unless we were given a reasonable opportunity to address them.
State Specific Provisions
For California Users
In accordance with the Unruh Civil Rights Act and California law, we are committed to ensuring equal access to our website for individuals with disabilities. California residents encountering accessibility barriers may contact us as outlined above.
For New York City Users
Under the New York City Human Rights Law, it is illegal to discriminate based on disability, including in digital spaces. NYC residents who experience issues accessing this site are encouraged to contact us so we can assist and resolve concerns promptly.
Feedback & Suggestions
We welcome feedback on the accessibility of our website. If you experience any issues or have ideas for improvement, please let us know.
Governing Law
This policy and any disputes related to accessibility are governed by the laws of the State of Oregon, without regard to conflict of laws principles.